Privacy Policy for mytheraiqova.com

Your privacy matters to us. This policy explains how we collect, use, and protect your information in line with Australian law and best industry standards.

Information We Collect

We only collect essential details you provide via forms or direct contact for business purposes.

• Personal information such as name, email address, and phone number submitted when contacting us.
• Information about your project, service requests, or preferences provided in communication.
• Technical details including device info, browser type, and general location for analytics purposes.
• Usage data like site visits, interaction pattern, and session details tracked for performance metrics.

How We Use Information

Your data is only used to respond to enquiries, improve our services, and support your engagement with mytheraiqova.com.

• Process your requests or inquiries efficiently, responding via email, phone, or other chosen channels.
• Maintain, secure, and improve our website, communications, and business operations.
• Create aggregated, anonymised analytics to inform better service and site experiences.
• Meet our legal obligations and address any fraud or security concerns responsibly.

Legal Basis & Consent

We process data according to Australian privacy law and, where relevant, your clear consent.

Our processing is based on your submission of data, our legitimate business operations, compliance with law, and your agreement to this policy.

How We Share

We never sell, lease, or share your data except for service delivery or legal compliance.

• Third-party service providers such as secure form handlers, analytics tools, or customer support only as needed.
• Compliance with Australian laws, governmental requests, or legal investigations when required.
• As part of a business transfer or restructuring, always with appropriate confidentiality protection.

Security Measures

We use industry-standard safeguards with restricted access protocols, encrypted forms, and regular security audits to ensure your personal information stays protected. While we do our utmost, no system is invulnerable; please contact us if you suspect any misuse or breach.

Your Rights

You have clear rights to request, correct, or erase your information as detailed below.

• Access your stored personal data by submitting a formal request.
• Request correction or deletion of incorrect or out-of-date details.
• Object to certain uses or request data portability for applicable information.
• Withdraw consent for future contact unless required by law.

Cookies & Tracking

Our website uses cookies to enhance user experience, monitor site usage, and track preferences for improved service.

Cookie Policy Cookie Policy

Contact Us

To access your data or ask about this privacy policy, please reach out by the methods below.

Updates to This Policy

We may update these terms to stay compliant with Australian law and industry guidelines. Changes are effective once posted here.